FAQ

1.   What is your jewelry made from?

• Our jewelry is made from premium stainless steel, a strong and hypoallergenic material that resists tarnish, corrosion, and discoloration. It's an ideal option for lasting durability and beauty.

2.       Is my jewelry hypoallergenic?

• Absolutely! Stainless steel is hypoallergenic, which makes it an excellent choice for people with sensitive skin or metal sensitivities. Our jewelry is safe and comfortable for extended wear.

3.       How do I care for my jewelry?

• Caring for our jewelry is simple. Gently clean it with a soft cloth to remove any dirt or oils. To preserve its luster, keep it away from harsh chemicals, abrasive surfaces, or excessive moisture.

4.       Can my jewelry rust or tarnish?

• A key advantage of stainless steel is its ability to resist rust and tarnish. Although rare, exposure to highly corrosive conditions may lead to slight discoloration. With proper care, this can be easily avoided.

5.       Can I wear my jewelry in water?

• Yes, our jewelry is safe to wear in water without fear of damage. It's water-resistant, making it perfect for everyday use, including swimming and showering.

6.       Can I cancel an order after placing it?

• Regrettably, orders cannot be canceled once they are placed. We process them quickly to ensure timely shipping. However, if you're unsatisfied, you can request a return once you receive your order.

7.       Can I track my order status?

•  Yes, after your order is dispatched, you'll receive a confirmation email containing tracking details. You can use this to monitor the progress of your shipment.

8.       How do I prevent scratches on my jewelry?

•  Although stainless steel is strong, it isn't completely scratch-resistant. To minimize scratches, keep your jewelry in a soft pouch or a cushioned jewelry box. Avoid exposing it to rough surfaces or abrasive items.

Can I request a return or exchange?

• Yes, you can request a return or exchange. For complete details and instructions, please visit our Refunds Policy page.

 Do you ship overseas?

• Yes, we ship all over the world. Shipping cost will be ₹1500 and onward according to jewelry.
•  Shipping Fee within India: Free Shipping on cart value of ₹999 or above. Alternatively, flat ₹79 will be charged as SHIPPING FEE if the cart value is less than ₹999. This shipping fee is non refundable.

What payment methods are accepted for my purchases?

• We accept a range of payment options to suit your preferences, including major credit and debit cards, online banking, UPI, and mobile wallets and COD option also available. Your convenience and security are our top priorities for every transaction.

How can I contact customer support for further assistance?

• For any additional questions or support, please contact our team via the Contact Us page. We're here to help ensure you have the best shopping experience possible!